Privacy Policy

Coastal Marine Group ("we," "us," or "our") operates dockbuilderjacksonville.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or contact us about our dock building and marine construction services in Jacksonville, FL and the surrounding Northeast Florida area.

By using this Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.

1. Information We Collect

We collect information in two ways:

Information you provide directly:

• Name, email address, and phone number submitted via our contact or quote request forms
• Property address or location details you share when describing a project
• Any other details you voluntarily include in a message or form submission

Information collected automatically:

• IP address and general geographic location
• Browser type and version
• Pages visited and time spent on the Site
• Referring website or source
• Device type (desktop, mobile, tablet)

2. How We Use Your Information

We use the information we collect to:

• Respond to quote requests, inquiries, and service questions
• Schedule free on-site estimates and follow up on project discussions
• Communicate updates about your project or our services
• Improve the content and usability of our website
• Analyze traffic patterns to better serve visitors
• Comply with applicable laws and regulations

We will never sell your personal information. We use it solely to serve you as a potential or current customer.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

• Service providers: Trusted vendors who assist with website hosting, email delivery, or analytics, bound by confidentiality agreements and prohibited from using your data for other purposes.
• Legal requirements: If required by law, court order, or governmental authority.
• Business transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.

4. Cookies & Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your experience and gather analytics data. These include:

• Essential cookies: Required for basic site functionality.
• Analytics cookies: Used to understand how visitors interact with the Site (e.g., Google Analytics). Data is aggregated and anonymized.
• Marketing cookies: May be used to deliver relevant advertisements (e.g., Google Ads remarketing).

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect site functionality. To opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.

5. Contact & Quote Request Forms

When you submit a quote request or contact form on this Site, the information you provide (name, phone, email, project details) is sent directly to our team. We use this information exclusively to respond to your inquiry and assist with your project.

We do not share form submissions with third-party marketers. You will only hear from us in connection with your request.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our Site uses SSL/TLS encryption to secure data transmitted between your browser and our servers.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact and quote form submissions are retained for a reasonable period to support follow-up communications and record-keeping, then securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal obligations.
• Opt-out: Opt out of marketing communications at any time by contacting us directly.

To exercise any of these rights, please contact us using the information in the Contact Us section below.

9. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us immediately and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: